Case study / 01 / Current← Selected work

Risteard

Turning deep expertise into something people can access, understand and act on.

Digital strategy, information architecture and ecommerce for a whole-foods education business.
Risteard Whole Foods website displayed across desktop and mobile screens
The challenge

Years of knowledge needed a clearer way into the world.

Risteard had a substantial body of practical knowledge around whole foods, recipes and food education. The challenge was not creating more content. It was organising what already existed into something people could navigate, understand and return to.

The project needed to connect several parts of the business—courses, recipes, products and editorial content—without making the experience feel fragmented or overly commercial.

RoleStrategy, UX/UI, information architecture
ScopeCourses, ecommerce, content and customer journeys
StatusCurrent project
FocusClarity, accessibility and growth
The central idea

Expertise is only useful when people can find their way into it.

The work focused on creating a clearer relationship between what Risteard knows and how an audience encounters that knowledge. Information architecture became a strategic tool: deciding what people need first, what can wait and how different forms of content can support one another.

The work sat between intention and reality.

The strategic question was how to translate specialist knowledge into an accessible digital ecosystem without diluting its depth.

The answer was to treat the website as a connected system rather than a collection of pages or products.

How I approached it
01

Find the structure

Mapped the ecosystem around audiences, needs and the different ways people might enter the brand.

02

Create clearer pathways

Connected educational content, products and courses so each could support rather than compete with the others.

03

Build for growth

Created a foundation capable of expanding as new recipes, resources and products are introduced.

The outcome

A clearer digital foundation for knowledge that already had depth.

The project demonstrates how strategy and information architecture can make an existing body of expertise more accessible. Rather than simply designing a website, the work established a system for connecting education, content and commerce around a coherent customer journey.

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